| Account & Customer Management - Detailed information covering all aspects of a customer`s accounts can be quickly retrieved, organized and manipulated. |
| Financial Management - A powerful financial system for creating financial reports with summaries, links to details, and daily tracking capabilities. |
| Usage Management - The model allows for a portfolio of customer packages which bundle individual or collections of products and services, whether metered or un-metered. |
| Rates Management - Customer Watch can manage multiple pricing plans, on multiple products or services in multiple jurisdictions. |
| Billing Management - The product can perform aggregated or disaggregated billing using a stand-alone billing engine. |
| Credit & Collections Management - Flexible options allow CSRs to handle delinquent account queries, generate termination orders, and create special financing for options for accounts. |
| Inventory Management - This module allows the user to track and search for equipment, create test plans, and maintain information on inventories, locations, and status. |
| Online Bill Presentation & Payment - Dynamic bill statements can be viewed on-screen exactly as received by the customer. |
| Service Order Management - This module allows you to track service orders and interface with field scheduling and dispatch systems. |
| Customer Self Service - Customers access account information using a browser interface. The module allows customers to check bills and payment history, view account information, add new products and services, and track service orders. |
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